Information collection and use
We are responsible for the processing of any personal information you provide to this Web site and we are notified where required in each country under the relevant data protection legislation.We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain about you.
Why do we need your personal information?
When you use services provided on this web site you will be asked to provide certain information such as your name, contact details, and/or Mobile details. We will store this information and hold it on computers or otherwise. We will use this information in the following ways:
- To fulfill our agreement with you, sending you your itinerary, or contacting you if there is a problem with your reservation;
- To administer any contest or other promotional offer you may enter and notify winners;
- To answer any queries which you may send to us by email;
- In order to conduct customer satisfaction surveys;
- To meet our legal compliance obligations;
- For crime prevention and detection; and
- For direct marketing purposes, as set out in detail below.
- We need to know the names of all customerscoming for holiday.
How do we use your personal information?
Information you provide or that is obtained by us will be used by us to enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email telephone or otherwise) with information about new products and services and special offers we think you will find valuable. We may also inform you about new products and services and special offers of selected third parties like hotel promotional offer etc.
By choosing to provide Kerala Tourist Packages with your personal information you are consenting to its use in accordance with the principles outlined in this Privacy Statement and as outlined at the time you are asked to provide any personal information. Kerala Tourist Packages may contact you by phone or email in order to provide you with updates pertaining to its services as well as information about additional offers, products or events thatKerala Tourist Packages believes may be of interest to you. You can choose to unsubscribe to these updates or from having your personal information used for market research purposes.
We will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information.
We may aggregate personal information and remove any identifying elements in order to analyze patterns and improve our marketing and promotional efforts, to analyze website use, to improve our content and product offerings, and to customize our site's content, layout and services.
We gather certain usage information like the number and frequency of visitors to this site. This information may include which URL you just came from, which URL you next go to, what browser you are using, and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of the site, and do internal research on our users' demographics, interests, and behaviour to better understand and serve you.
Correction / updating of personal information
If your personally identifiable information changes, or if you no longer desire our service, we will provide a way to correct, update or remove your personal information provided to us.
All information on this website is provided for personal perusal only, and as such, is made available "AS IN". No claim is made about the accuracy or validity of the content on this site, or its suitability for any specific purpose whatsoever whether express or implied. Since all readers who access any information on this web site are doing so voluntarily, and of their own accord, any outcome (decision or claim) of such access is understood to be their sole responsibility. Every effort has been made to ensure accuracy of the data on this site. We will not be responsible for any errors or omission in this website and reserve the right to make changes without notice. In particular but without limiting anything here, we disclaim any responsibility for typographical errors and accuracy of the information that is contained in this site.